JOB TITLE: Design Engineer

DEPARTMENT: Engineering

REPORTS TO: Engineering Lead

CLASSIFICATION: Exempt

JOB DESCRIPTION

A. Purpose and Scope

Work directly with Engineer Lead, Lube Truck Product Manager and other designated company stakeholders on products and processes. Prepare detailed models and drawings of machinery and mechanical devices, including dimensions, fastening methods, and other engineering information. Produce Drawings for Sales as well as production drawings. Work with vendors to source materials needed to complete custom designed systems. Provide support to Engineering department by prompt and accurate completion of specific tasks as given by the Engineering Manager.

B. Essential Functions

• Review and analyze specifications, sketches, drawings, ideas, and related data to assess factors affecting component designs and the procedures and instructions to be followed.
• Work with Purchasing and Production manager on researching and securing inputs for custom designs.
• Work with assigned team on developing Part numbering strategies and maintaining integrity of the Part Numbering system.
• Assist with the design of Bill of Materials [BOM] for finished goods and other parts.
• Work with customers, as needed, to review schematics and answer questions pertaining to installation of systems.
• Upload all plasma files and brake programming to the fab area for a specific unit.
• Complete ECR’s and update obsolete or incorrect files.
• Other duties as assigned.

C. Specific Tasks for Position

• Position instructions and comments onto drawings.
• Coordinate with and consult other workers to design, lay-out, or detail components and systems and to resolve design or other problems.
• Develop detailed design drawings and specifications for mechanical equipment, dies, tools, and controls, using computer-assisted drafting (CAD) equipment.
• Modify and revise designs to correct operating deficiencies or to reduce production problems.
• Determine materials to be used and assign numbers to the materials.
• Design inputs to be used on our finished goods such as cabinet skins, boxes, metal fabricated tanks etc.
• Create designs and approve drawings for pressure vessel tanks used on products.
• Lay-out, draw, and reproduce illustrations for reference manuals and technical publications to describe operation and maintenance of mechanical systems.
• Complete MRP activities in WorkWise including Bill of Materials and Routers

D. JOB REQUIREMENTS:

Education and Training: Bachelor’s Degree in Engineering or Technical Certificate in Design Engineering or Related Field.

Experience: Minimum of 2 years’ experience in a manufacturing or Engineering setting.

Technical Skills: 3D Cad Design, SolidWorks, Inventor or Similar.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

JOB TITLE: AT Welder Helper

DEPARTMENT: Amarillo Tanks

REPORTS TO: AT Production Supervisor

CLASSIFICATION: Non-Exempt

A. Position Summary

Responsible for various types of weld preparation, welding, and weld finishing operations to manufacture product to customer drawings, specifications, or other forms of instruction.

B. Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Knowledge in assigned welding techniques.
• Interpretation of mechanical drawings, including weld requirement symbolism.
• Knowledge of wire and filler materials applications for various steel alloys, aluminum, and some exotic materials.
• Conventional and precision in assisting with measuring instruments.
• Welding equipment maintenance assistance.
• Assist in finish grinding applications using manual and power tools.
• Safety and Housekeeping.
• Other duties as assigned by the area supervisor.

C. Minimum Qualifications (Knowledge, Skills, and Abilities)

• High School diploma, or equivalent
• One-year experience in various forms of welding

D. Job Requirements:

Education and Training: Candidate should have a basic welding aptitude. Prefer 2-year degree from Technical/Vocational School

E. Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee works near moving mechanical parts, welding areas, and other heavy machinery. The factory experiences significant swings in temperatures from cold to hot depending on time of year. The noise level in the work environment is usually moderately loud.

F. Physical Demands

The physical demands described here are representative of those that must be met by an  employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds, carry a minimum of 50 lbs., push, and pull a minimum of 100 lbs. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job- related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

JOB TITLE: Parts & Customer Service Representative

DEPARTMENT: Parts & Customer Service

REPORTS TO: Parts & Customer Service Manager

CLASSIFICATION: Non-Exempt

JOB DESCRIPTION:

A. Purpose and Scope:

Under the direction of the Parts & Customer Service Manager this position will interact with customers to provide information in response to inquiries about finished goods, parts, and services. The Parts & Customer Service Representative will be responsible for handling and resolving incoming customer complaints.

B. Specific Tasks for Position

• Take customer service calls and work with customer to resolve issues and system problems.
• Proactively contact customers who leave voicemails or send emails in response to inquiries to notify them of solutions to operational issues, warranty solutions or other appropriate actions.
• Refer unresolved customer grievances to Customer Service Manager for further investigation and resolution.
• Check to ensure that appropriate changes were made to resolve customers’ problems.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Occasional sales interactions and handling.
• Respond to phone calls, data-posts, and other inquiries regarding finished goods equipment sales.
• Take sales calls that come into the office requesting parts.
• Prepare quotes as needed for parts and finished goods equipment sales inquiries.
• Solicit sale of new or additional services or products to any customers that are assisted with customer service issues.
• Assist walk-in customers with part sales.
• Occasional travel.
• Pulls and ships parts.
• Assembles parts needed for shipments.
• Maintain the parts area.
• Assist in inventory counts and stock levels.
• Other duties assigned.

C. Job Requirements

Education and Training: Bachelor’s degree in Business, Marketing, Agricultural Business & Economics or related field Preferred. High School diploma required.

Experience: 2 to 3 years minimum experience in a customer service role.

Technical Requirements: Proficient in Excel with the ability to learn proprietary software.

Certificates, Licenses & Registrations: Willingness to acquire CDL.

D. Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear.

The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.